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          Find a Location

          Joyce Koons Honda-Buick-GMC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Joyce Koons Honda-Buick-GMC

              10660 Automotive Dr Manassas, VA 20109-2643

            • Joyce Koons Honda-Buick-GMC

              11500 Farthing Park Rd Joyce Koons Auto Body Manassas, VA 20109-2452

            • Joyce Koons Honda-Buick-GMC

              10640 Automotive Dr Manassas, VA 20109-2643

            Business ProfileJoyce Koons Honda-Buick-GMC

            New Car Dealers
            Multi Location Business

            Contact Information

            10660 Automotive Dr

            Manassas, VA 20109-2643

            Get Directions
            Email this Business
            (703) 368-9100

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Auto Dealer, New & Used Car Sales, Scheduled Service

            Business Details

            This is a multi-location business.

            Find a Location

            Joyce Koons Honda-Buick-GMC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Joyce Koons Honda-Buick-GMC

                10660 Automotive Dr Manassas, VA 20109-2643

              • Joyce Koons Honda-Buick-GMC

                11500 Farthing Park Rd Joyce Koons Auto Body Manassas, VA 20109-2452

              • Joyce Koons Honda-Buick-GMC

                10640 Automotive Dr Manassas, VA 20109-2643

              Location of This Business
              10660 Automotive Dr, Manassas, VA 20109-2643
              Email this Business
              BBB File Opened:
              6/1/2001
              Years in Business:
              64
              Business Started:
              1/19/1960
              Business Started Locally:
              1/19/1960
              Business Incorporated:
              11/17/1960
              Type of Entity:
              Corporation
              Alternate Business Name
              • Koons Community Cars
              • Koons of Manassas, Inc
              • Joyce Koons Auto Body
              • Joyce Koons Honda
              Business Management
              • Mr. Joe Walker, Sales Associate
              • Mr. David Hish, President
              • Ms. Joyce Koons, CEO/Owner
              Contact Information

              Principal

              • Mr. Joe Walker, Sales Associate
              • Ms. Joyce Koons, CEO/Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/12/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I took my Cadillac *** to Joyce Koons GMC Manassas for repairs. The car had to be returned to the shop 3-4 times and it still does not start. My car has been sitting in front of my house unable to be driven because it will start when jumped but after sitting for a day the car will not start. My original problem for taking the car to Koons was because it would not start. After paying more than $3K for repairs my car is still sitting. I would like to either get my money back or have Joyce Koons GMC get my car up and running. Prior to taking my car there I thought I had a battery problem. I purchased a ***** *** **** battery, it died I got it replaced, that died then I went to ******** **** and purchased a battery. Eventually took the car to Koons to see what was wrong. They diagnosed the car needed a new brain...and a radiator....cost lots of money and my car still isn't running. I need them to make the problem right so that I can put my car back on the road. I will supply supporting documents when needed for this complaint.
              Read 11 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Vaughan M

              02/01/2022

              Bad service from Chris B*****, who made a business deal, and then stated he didn't understand my question when it was time to make good on the deal. He blamed his general manager that he couldn't move forward, and did all the tricks of a used car salesman. It's unfortunate that my day was wrapped up in lie, and their intention to try and influence me to buy something in 1 day, but 1) couldn't answer my questions, 2) stated that I car I wanted to already sold, and 3) did not make good on their deal. I kept the paper that they tried to negoatiate with and will report them to the attorney general's office.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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              BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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