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Find a Location

Skyzone has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Skyzone

      7807 Sudley Rd Manassas, VA 20109-2805

    Business ProfileforSkyzone

    Sports and Recreation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7807 Sudley Rd, Manassas, VA 20109-2805
    BBB File Opened:
    7/27/2021
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen O

    1 star

    06/20/2024

    While attending a members only event, I noticed some of the jumping areas were running with no supervision, my two kids were excited for the only members night and sadly the manager ask us to leave when I complained about another kid hitting one of my kids in the eye while playing dodge ball. As I approached the service area to let the manager know the area was running without supervision I noticed all of the staff by the registers laughing and chatting, when I told one of the members he laughed at my 8 year old and said is dodge ball what do you except? My boy was crying and I told the member that we know that is dodge ball but you are not supposed to aim for the face and that area was under no supervision, he continued to tell me that they cannot control if bigger kids (teens) are playing vs the little ones, when I asked to speak to the manager she approached me with an attitude and was yelling at me, I said that I was very disappointed about the members only experience she gave me a mad look and went to her office and close the door. I waited for her to come out to continue my conversation and she asked me to leave along with another member, my kids watched the whole thing this manager yelling at me and the rest of the staff ganging up against me. This is by far the worst experience I had with someone managing a childrens play place. I told the manager you have cameras you can check them. The manager was so upset because I brought up the fact that the staff was chatting eating pizza in the front instead of helping out in their stations. No customer should be treated the way they treated me and my kids, laughing at an 8 year old because a teenager hit him hard with the ball is worse than bullying and watching his mom getting kicked out of this place because she was trying to ask for help, was just horrible.

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