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Find a Location

Auto Trademark has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAuto Trademark

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2017

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7591 Centreville Rd, Manassas, VA 20111-1749
    BBB File Opened:
    7/2/2008
    Years in Business:
    16
    Business Started:
    6/1/2008
    Business Started Locally:
    6/1/2008
    Business Incorporated:
    5/2/2011
    Accredited Since:
    1/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 41515 for this business, issued by Motor Vehicle Dealer Board (MVDB)-VA. The expiration date of this license is 6/30/2024.

    These agencies may include:

    Motor Vehicle Dealer Board (MVDB)-VA

    2201 West Broad Street Ste 104

    Richmond VA 23220

    (804) 367-1100

    Fax: (804) 3671053

    http://www.mvdb.virginia.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Red River Partners, LLC
    Business Management
    • Mr. Mohammad Nawaz, Operations Manager
    • Mr. Hamid K Nawaz, General Manager
    • Mr. Farhan Nawaz, Sales Manager
    Contact Information

    Principal

    • Mr. Hamid K Nawaz, General Manager

    Customer Contact

    • Mr. Hamid K Nawaz, General Manager
    • Mr. Farhan Nawaz, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (703) 361-6884
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 12/23/22 I purchased a 2014 white ******** * ** 2DR hard top convertible with 41,558 miles online. The sale price was $24,695, after taxes and fee total sale amount was $28,706. Before purchasing the vehicle, I asked two sale representatives about the functionality of the hard top. The first sale rep. said that the hard top was not working. When I followed up with another sale rep he said that the first rep didn't know how to use the vehicle & hard top is functional. The business committed to provide me with an ******** *** that was in working order & had a functioning hard top. On Sunday 01/15/23, my vehicle arrived. In the car it smelled like mildew, & the hard top was not working as they committed to prior to purchase. I texted ******* on 01/15/23 informing him that the hard top was in working condition. ******* did not respond. 01/16 after I still did not hear from him, I contacted ******, manager & informed I would be taking the car to an ******** dealership to have them assess the car. ****** agreed to help once I get the assessment. The ******** dealership confirmed that there was water damage that caused the issue, & there is a leak in the hard top, but they could not locate it. They were able to get the hard top to work but advised to bring it back once I locate the leak, because this would reoccur. I informed ******. On 3/16/23. I found the leak & brought it back to ********. 4/4/23 I asked ****** to cover amount paid for repairs he refused, then told me to email him the invoices for all repair to hard top & he would discuss with owner. 4/11 I called after not receiving response, ****** informed me they had not discussed. 4/17, I called back, ******* verbally offered $200 with a take it or leave it attitude. Same day I received email from ****** offering $ 300, which is not even a fraction of the repair, not to mention my valuable time and effort to resolve this issue. My dispute is for the cost of repairs for 1/18 & 3/16 totaling $5,833.12
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Reese L

    2 stars

    09/20/2023

    We bought a Suburban that was very clean and nice looking. It seemed to run well, except for a slight jump sometimes when accelerating. My brother who worked at a Chevrolet dealership said it was probably just the 8 cylinders switching to 4 cylinders, like that year of motor is made to do. So I bought something to plug into the OBD port that keeps all 8 cylinders running at all times but it didn't change anything. Very soon after that, we went on a trip and the transmission started slipping badly. The Chevrolet dealership said it would be around $6,500 for a new transmission. Auto Trademark got a different transmission place to replace it for around $4,800 but they wouldn't pay for it because we were just slightly outside of the warranty period. I would not have expected them to pay for this if it had happened several months later, but we were just outside of the given warranty. Very disappointed

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