![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforKelley's Concrete
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/04/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Concrete driveway and sidewalk. Poured December 8, 2020. $********. Concrete started to crack and show signs of moisture damage March, 2021. Sent pictures to the company and received communication that they would be addressed the week of March 15, 2020. April 12, additional pictures were sent seeking a follow up as nothing had been done yet and condition was worsening. Again, received communication that they would be taken care of that week. April 23, follow up with additional pictures as issues were still not addressed and was told they would be taken care of the following Monday. Contractor made an attempt at repair, however on May 27 additional pictures were sent showing the condition to be worse than pre-repair. Received communication that same day that they would get on it soon as his knee went out on him again and that he "will make it right." Received noticed on July 30 that the owner had passed but company was still in operation but have not heard any further response.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.