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          Smith's Auto Repair, Towing & Recovery has 1 locations, listed below.

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            Business ProfileSmith's Auto Repair, Towing & Recovery

            Auto Repairs

            Contact Information

            327 Broad Street

            Marion, VA 24354-2803

            Visit Website
            (276) 783-3890

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers automotive repairs and maintenance as well as towing and recovery services. 

            Business Details

            Location of This Business
            327 Broad Street, Marion, VA 24354-2803
            BBB File Opened:
            2/21/2007
            Years in Business:
            39
            Business Started:
            1/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Business Management
            • Mr. Stacy Smith, Owner
            Contact Information

            Principal

            • Mr. Stacy Smith, Owner

            Customer Contact

            • Mr. Stacy Smith, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a 2004 Chevrolet trailblazer from ****** smith at Smiths Auto in February 2020, and approximately five weeks later the transmission went out. I bought a new transmission with a three year warranty through Smiths Auto and had them install it. Approximately five months later in October 2020, the new transmission went out so I took the vehicle back to smiths auto for the transmission to be replaced through the warranty. In may 2021, after 7 months of waiting for the paperwork to be sent in for the warranty to replace the transmission I finally called the warranty company myself to see what the holdup was and was told that they had been waiting for a response from smiths auto since January 2021. I then contacted smiths auto and told them what I had been told by the warranty company and was told that they would take care of it. They received the new transmission within a few weeks and told me they would have my vehicle fixed as soon as possible. It has now been a year that my vehic
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James D

            06/27/2022

            SAVED OUR BUTT! We were traveling in our 25' RV (Sprinter 3500) from Sewanee, Tn to Lorton, Va this past Sunday (6/26/22). We blew a inner tire in Bristol. We pulled over and started calling for Service... Almost all places were closed on Sunday and those that did answer would/could not do it. I googled RV repairs and Smith's Auto came up. I called and my call was immediately answered. I asked if they could change the tire... YES was the answer I heard. I was able to drive to their shop since I have dual rear tires. I was meet there on this RAINY DAY SUNDAY. I received EXCELLENT PROFESSIONAL SERVICE. Also, we were NOT taken advantage of with inflated Sunday prices. We were back on the road and traveled home safely! THANK YOU AGAIN - SMITH'S AUTO REPAIR - A REPAIR SHOP WITH INTEGRITY!

            Local BBB

            BBB Serving Western Virginia

            More Info on Local BBB

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