Business ProfileforFriedrichs Family Eye Center, P.C.

I contacted Friedrich’s Family to schedule an eye exam. When I called, I had to provide my medical insurance information. I advised the Friedrich representative that I had vision insurance and she informed me that I had to have medical insurance as well. I called back about a week later, provided my medical & vision insurance and scheduled the appointment. I was told at that time that I would receive a call back to confirm benefits. I received a call a few days prior to my appointment and the lady confirmed that the eye exam would be $0.00 charged per my insurance. I scheduled the appointment. At the appointment, I was told that if I wanted additional services such as photos – I would have to pay additional. I agreed to the cost and paid an additional $140 during my visit. It was explained that I would pay at the end of the exam just in case the Dr. discovered additional issues that were not covered by my vision insurance. When the doctor came into the exam room, I was shocked that he was an INTERN (***** ******) and he performed the exam ALONE. I asked him what I could do to help me with watering eyes and he suggested I purchase over the counter eye drops. Thats it! The only issue that was discussed. When I received my prescription, it was totally off from any prescription I ever received in the past. (I purchased one pair of glasses with the prescription and cannot even wear them). After the exam with an INTERN I returned to the receptionist and was advised I did not owe anything additional, paid the fee I agreed to and left. To my surprise, I was sent a bill in the amount of $151.13. When I contacted Friedrich’s, I was told that the DR (INTERN) billed my medical insurance instead of my vision insurance because I had watering eyes. REALLY?!?!? When asked why I wasn’t told during or at the end of the exam, I was not provided an answer. Approx a month later, i received another bill for $191.13. Im not sure where the additional $40 came from?!?!?