Business ProfileforHolland Accounting & Tax Service

Holland did our taxes for our company for the first 2 years. They seemed to be ok and Holland Tax Service was promptly paid over $5000 for their services. In 2023 I was contacted by the owner Fay Holland late on Friday night stating she needed me to pay her $2400 in the form of a retainer. I asked her what was the retainer for and she told me it was for miscellaneous preparations she needed for my upcoming tax returns. I stated to her that I never heard of a CPA getting a retainer and I would think about. By Monday she has sent me multiple text messages stating her bank account was messed up and I should Zelle money into her son’s account. I found this to be inappropriate as I just can’t transfer money from a corporate bank account into someone’s personal account. When I refused to do so, Fay Holland seemed to be upset stating she had was depending on that payment as she had already wrote a check for something else. This was disturbing to say the least. I refused to pay anything as no work had been done on my accounts. She contacted me again in December. I met with her to talk about business accounts. She told me she was involved in a private cause and needed donations for such and then requested another $2400 retainer. I asked to see what work had been done. She was unable to provide anything. As she has always seemed to be a Christian lady I reluctantly wrote her a check for $1200 in which she promptly cashed. I did express my reluctance to do so to her but did it anyway. Over Christmas she messaged me at 5:30 am wanting another $1200. I told her no and that I would stop by her office to see what work had been done and we would talk. This apparently made her angry and defensive saying that is not the way she bills. She told me to pick my past banking paperwork up and she didn’t want to continue working with me. When I requested a refund of the $1200 she refused. She stilled has not been able to provide any proof of works. Do NOT give this company money up front!