ComplaintsforThe Society for Collegiate Leadership

• Initial Complaint

  04/06/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  This membership is not at all what I expected. It is giving off scam. An when I tried to reach out for a refund. There is never any reply. I thought this company was supposed to help students and build them up. It looks like theyre just here to scam students out of money. Hopefully this will speed up my refund process seeing as I have been trying to get my money back for the last month. Please do not give your money to these people.

  Business response

  04/25/2023

  Hello,

  We have already provided **************** her refund the day it was requested.

  I am attaching the receipt as proof of refund, along with log of our conversation, as we did respond the day it was initially requested.

  Please let us know if there is anything else required on our end.

• Initial Complaint

  03/31/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  The transaction took place on 3/31/23. I paid by clicking on the ***** link on the **** website. After I paid, I went back to see that they still want me to pay $95 again and now I feel like I have been scammed. I no longer want to be a member of **** and would like to stop receiving invites from them. I want a full refund back to my account.

  Business response

  05/10/2023

  Hello,

  We have processed the refund request for ****************** on 04/03/2023 and removed his account as requested.

  We responded as soon as possible to ************** when he reached out in regards to his account not being updated to reflect his membership status. We had a delay on processing the refund, as ************** had placed a dispute on the ***** payment before we could process the refund. We had to wait for the dispute to be lifted by **************, before we could refund his purchase. I have attached our email exchanges to show that we promptly responded to ****************** request and kept him updated in regards to the refund process. 

  I have also attached proof of refund through ***** as well.

  Please let ** know if there is anything else we need to provide on our end. 

  Customer response

  05/12/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *************
  
  

• Initial Complaint

  03/17/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  Hello, I am filling a complaint against the SCLA, I am attaching the email. It's a society that is funded by pressuring sign up, with deadline notices, as if there is exclusivity. However, the BBB has a litany of filed complaints with the BBB. the SCLA is not recognized, nor legitimized by **** ***** University. They are not an official Honor Society recognized by **** ***** U. I am expeditiously requesting my funding back asap, this is not ok to solicit funds from students with false advertising as being tied to official Honor societies back by university campuses. This is fraudulence, guised by taking advantage of student funding with no real accreditation. Scamming program, ******* *****, and everyone should be ashamed. email from SLCA: Dear ****, We have identified you as a potential candidate for membership in The Society for Collegiate Leadership & Achievement (SCLA). SCLA is a multidisciplinary honor society with more than 80,000 members at 600+ colleges nationwide. Membership is granted based on academic progress and strong GPA. The deadline to join is in 7 DAYS. To accept your invitation and access your exclusive member benefits, click the button below: ACCEPT YOUR INVITATION You can also go to thescla.org and input your Invitation Code:**********

  Business response

  03/27/2023

  Hello,

  We have fulfilled **. ******* request for a refund. Proof of refund has been attached to this message.

  We would also like to state that there was no attempt on ****************** end to reach out to us in regards to membership with the SCLA. We would have answered any questions or concerns regarding his membership and fulfilled his original request. Additionally, we allow all prospective members to extend their deadline for registration upon request. We use the deadline essentially for our school invitation codes. After the deadline, we deactivate those codes until the next enrollment period.

  If there is anything else required on our end, please let us know.

• Initial Complaint

  03/05/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I paid $95 on 3/5/2023 to get a membership for an honor society that seems to just be scamming students for their money. I dont even know where to cancel or request a refund as there doesnt seem to be much information listed on the SCLA website. I dont trust this organization after reviewing many complaints

  Business response

  03/31/2023

  Hello,

  We have processed **. ***************'s refund as requested. Proof of refund is attached to this message. 

   We would like to clarify that all of our contact information is listed on our website and on our invitation emails. We did not receive any prior inquiries from **. ************** for assistance, as we would have assisted him with any questions or concerns regarding the legitimacy of our organization. 

  Please let us know if there is anything else required on our end.

• Initial Complaint

  01/14/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  Today I purchased a membership from the SCLA for $95, assuming I would gain access to all of the advertised services. This is not the case. Once I gained access to my "account" there was just an empty error page saying that the site did not exist. I did not pay that amount of money to be given nothing in return. I have reached out to the company and have yet to hear back. I will only accept a full refund. This is unacceptable and honestly seems illegal.

  Business response

  01/23/2023

  Hello,

  We have already have responded and refunded *** ********** after she reached out to us on 01/14/2023. I have attached our email exchange and proof of refund, as we have already addressed her request when she initially reached out to us. 

  Please let us know if there is anything else required on our end. 

• Initial Complaint

  12/19/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  In July 2022, I received an email stating that I was invited join The Society for Collegiate Leadership. This is was my first (junior year) time in school at this university. I completed the process to sign up and it requested I pay $95. I paid the $95 on 08/14/2022. Once I sent the payment I never received any further information about the program in my email or at my home address. I feel like this business is fraudulent. I tried reaching out to the business several times and no one answers. I have since joined a different honor society through the chapter at my university and I have had an induction ceremony and received a certificate, t-shirt, medallion, and stickers. I feel much safer with the new one I joined. I would like my $95 refunded back to my account and my membership with The Society for Collegiate Leadership canceled.

  Business response

  01/02/2023

  Hello,

  We have refunded the payment and have terminated the account as requested. I have attached the receipt to our response. However, I looked through our emails and past call log and I was unfortunately unable to locate any past attempts to reach out under the contact information that was provided. I apologize for any inconvenience, please reach out if there is anything else we can assist with.

  Customer response

  01/04/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ****** ****
  

• Initial Complaint

  12/14/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I received an e-mail telling me that I had received an invitation to join The Society of Collegiate Leadership and Achievement and decided to apply, but I was told to pay a fee of $95.00. I did not think much about this and decided to pay the fee by debit card on 12/14/2022, but I wish I would have looked further into it before I made that decision, because after reading other reviews on this I have found that joining was a waste of time and money, and I would like to have my $95.00 refunded and to have my membership cancelled and account terminated.

  Business response

  12/30/2022

  Hello,

   

  We have refunded this member and terminated the associated account. I have attached the receipt to our response. Please let us know if there is anything else we can assist with. 

• Initial Complaint

  09/14/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  They charges me $100 and haven’t responded on why I was charged and how to cancel whatever this is so I can stop being charged. I want my money back this is definitely just scamming students

  Business response

  09/20/2022

  Hello,

  We have already provided a refund for ************. I have attached the receipt of the refund to this message. Additionally, we have told ************ multiple times that she has us confused with another honor society, as she was initially attempting to get a refund on a transaction that did not come from our organization. I will attach the emails to this message as well. I was able to identify it was for another honor society, as she provided a receipt for a transaction that was for another honor society, as the SCLA only charges a one time fee of $95. 00 USD and it was under another name. I have tried multiple times to point her in the right direction to the other honor society, but she refuses to reach out to them for further assistance. We have provided her refund for her membership with the SCLA, however she will need to contact the other honor society for further assistance, as we cannot do anything more on our part.

   

  Please let me know if there is anything else we need to provide on our end.

• Initial Complaint

  08/26/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  After careful consideration and reading many reviews, I have decided to cancel my membership. I'm not sure where to go because their website doesn't provide much information about it. I feel scammed and just want to back off from this organization. Not sure who to email but all I want is my money back, thank you.

  Business response

  09/04/2022

  Hello,

  We have already processed the requested refund on 08/30/2022. The customer also responded by email to provide the information to process a refund as well. We ask for the complaint to be removed, as we have already processed the requested refund and termination of membership.

  I have attached proof of refund and proof of communication.

  Please let us know if there are any questions or concerns.

• Initial Complaint

  06/08/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I was told if I paid 95.00 dollars I would in return be a part of a honors society that after calling my school I found out did not even exsist

  Business response

  07/07/2022

  Good Afternoon,

  We have attempted to reach out **************, but we have received no response. Additionally, there was no attempt that we could see on our end of her trying to contact us initially with any concerns about her membership with the SCLA. We also informed her that our honor society works directly with her school, as they send out invitations to join the SCLA on our behalf. I have attached screenshots of her school website as proof of our affiliation, as we are clearly stated to be an honor society at her school. If she is able to reach back out to us, we would be happy to assist her further.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩