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The Joint Chiropractic has 1 locations, listed below.

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    Business ProfileforThe Joint Chiropractic

    Chiropractors D.C.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Midlothian, VA 23114
    BBB File Opened:
    12/12/2022

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    12/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On December 9th 2021 I went into this business with a severe back pain under the impression that for $29 I could get an adjustment and an evaluation. That $29 adjustment and evaluation unfortunately only included two pops of the back and for me to sign up for what I thought was five extra visits for $98 and that was it. So on that day I ended up paying $98 only. Now fast forward a couple months I look at my bank account and see that on the 13th I'm being charged an extra $69. I called up there to cancel and they told me I have to come up in person or mail in a letter. I told them that I'm out of town for work and and couldn't get to them or have the means for mailing at that time. So the lady said that they will put it in for cancellation. that was in March I'm not quite sure of the date but it was closer to the end of ********** fast forward a few more months I notice they're still taking the $69 a month out every 13th of the month since March and so I call up there and ask them why they're still taking it out after they said that they were canceling it and again they told me I have to mail in a letter or come up in person so I mailed in a letter in May and noticed that they didn't take it out on the 13th of June so I thought they finally canceled it. I don't check this account often because I don't use it often but when I checked it again a few months later notice that they were still taking it out and I call up again and the lady got an attitude so much so that I have to hang up on her now today I check my account and notice a pending charge again for $69. And I've only went to this chiropractor one time ever and that was on the 9th of December 2021 for what I thought was going to be a $29 visit. And so far it's costed me $719. That's $69/month every 13th of March April May July August September October November December of this year and the 98 dollars on December 9th of 2021. I would like to be reimbursed $690
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    Customer Reviews

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