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Fame All Stars has 1 locations, listed below.

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    Business ProfileforFame All Stars

    Dance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    2240 Oak Lake Blvd, Midlothian, VA 23112
    BBB File Opened:
    2/2/2023
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    My daughter tried out for Fame AllStar Cheer. She was placed on an elite team by a coach who claims to have 25 years experience. When she didnt perform to the coaches expectations she was removed from parts of the routine to very minimal parts, sometimes standing around. The coach also degrades her and calls it motivation. At no fault of my daughters was she placed on this team and after this team continues to take my monthly tuition of $232 they refuse to place her in more of the routine. I agreed to pay for classes to help but they dont even concentrate on what she lacks in the routine which I spent $50 each a month for two classes. I placed her in private ****** which I paid $75 plus $5 each time she does the ****** but they arent focusing on any one skill needed for the routine. Theses classes are just to make money for the organization. I have purchased a uniform at $150 and I have given this team numerous fees via zelle that they continue to ask for. I have approached the coach asking why she would put my child on a team she doesnt have the skill for and she can only say she was decent in tryouts but now she isnt decent enough and she was hoping it got better. No all-star team puts a child on a team they dont have the skills for hoping they will get better. I contacted the owner and they just forward my emails to the coach. I am now being told they can move her to another team but I have now in addition to the other money spent, I have now spent money on hotels and flight tickets for competitions that cant be refunded and other teams dont compete in the same comps. I am seeking reimbursement for all of my fees including tuition as this is the organizations poor judgement not mine or my daughters. I will get a lawyer and *** for my money if nothing is done. This organization is bleeding people for money knowing they are miss placing children on teams they dont qualify for. I want all of the attached reimbursed to leave the organization.
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