ComplaintsforFame All Stars

• Initial Complaint

  02/02/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  My daughter tried out for Fame AllStar Cheer. She was placed on an elite team by a coach who claims to have 25 years experience. When she didnt perform to the coaches expectations she was removed from parts of the routine to very minimal parts, sometimes standing around. The coach also degrades her and calls it motivation. At no fault of my daughters was she placed on this team and after this team continues to take my monthly tuition of $232 they refuse to place her in more of the routine. I agreed to pay for classes to help but they dont even concentrate on what she lacks in the routine which I spent $50 each a month for two classes. I placed her in private ****** which I paid $75 plus $5 each time she does the ****** but they arent focusing on any one skill needed for the routine. Theses classes are just to make money for the organization. I have purchased a uniform at $150 and I have given this team numerous fees via zelle that they continue to ask for. I have approached the coach asking why she would put my child on a team she doesnt have the skill for and she can only say she was decent in tryouts but now she isnt decent enough and she was hoping it got better. No all-star team puts a child on a team they dont have the skills for hoping they will get better. I contacted the owner and they just forward my emails to the coach. I am now being told they can move her to another team but I have now in addition to the other money spent, I have now spent money on hotels and flight tickets for competitions that cant be refunded and other teams dont compete in the same comps. I am seeking reimbursement for all of my fees including tuition as this is the organizations poor judgement not mine or my daughters. I will get a lawyer and *** for my money if nothing is done. This organization is bleeding people for money knowing they are miss placing children on teams they dont qualify for. I want all of the attached reimbursed to leave the organization.

  Customer response

  03/06/2023

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Fame All Stars regarding complaint ID ********.
  
  Regards,
  
  ***********************
  

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