Business ProfileforKefficient LLC

In April 2023, I noticed a gap between my kitchen countertop and the wall tiles. Contacted Kefficient ************** for an estimate. ****** came to price the job and emailed me an estimate the next day. On 6/19/23, they were able to start the foundation work. Completed approximately 4 days later. An inspection was done by the county. The company came back to **** up the house trying to make the countertop meet the tile. It didnt, so I had a construction company come by to see if they could do anything about the original problem. He found rotted wood and black mold under the kitchen countertop. The real reason for the separation. He went under the house, pulled down some insulation and found 2 large pieces of subfloor that were rotted. He asked me why didnt the foundation people fix this while they were working in such close proximity to the work they were doing. Originally, ******, representing Kefficient, said they did not see it, and werent going to fix it, until I sent him pics from the contractor. They never once looked for or mentioned a leak issue. Sent them pics of the rotted area under the countertop. ****** and the owner of Kefficient came to the house to see the rot. Both men agreed they would send someone to come back and fix that, and they did. Removing a cabinet to access the area, they damaged the cabinet. They came back and repaired that. The last problem I have is 2 cracked ceramic tiles on the kitchen floor. They have stress fractures from where the **** directly below it in the crawl space was adjusted too much to try to make the countertop meet the tile in the kitchen. The amount of pressure applied caused too much force and therefore the fractures. No amount of force from the **** would have resolved my main issue. I would like the 2 cracked tiles repaired, and since their company does not do that, I would like to have a tile person do the work, and Kefficient pay for the damage. Thank you! *******************