ComplaintsforNew Grand International Market
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On December 16, 2022 I went to the new grand market located at ************************************************************************* while there I was buying and two items that were clearly marked on the rack as $3.50 each when they rang up they rang up as $5.99 And $5.49 when I questioned them one of the managers went to the back where the item was located took off the sign that said $3.50 and said that that I was wrong but I know clearly that it was marked $3.49. They refused to adjust the price even though it was advertised incorrectly. No apology was offered, and the cashier was rude. She said that I could either take them or leave them, and no apology was offered. Thats no way to run a business.Customer response
12/16/2022
Have the store what business honor the prices that are marked on the they can adjust the price thats the closest price and/or offer some kind of discount and then change the signage
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.