![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMetropolitan Tradesman Group, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/24/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
-Entered a Turn Key $247,500.00 construction contract with MTG on February 8th, 2021.-Contract completion date was August 31, 2021 but work remain substantially incomplete. The remaining work to be finished includes: exterior siding, gutters & drain sprouts, finishing master bathroom, building kids bathroom, ****************** room.-Contractor neglecting project and intentionally delaying completion of the work.-Contractor failure to adequately communicate, rarely responds to email, text messages, or phone calls.-Homeowners have experienced extended period (weeks and / or month) in which no work is performed.-Contractor failure to maintain an active role in managing the work.-Tyvek house wrap was been exposed to the elements for 15 month (installed Oct. 9th 2021)-Owners home now subject to damage and / or impairment due to long exposure to the elements.-MTG and ********************* have left the job with no communication or progress for the last 30 days.-MTG received a lawyer Notice of Default letter on 01-13-2023 -Homeowners mail a formal complaint to ********** of *************************** Regulation on 01-24-2023 against his Class A Contractor License Number ********** -We need MTG back to work to finish the job as stated in the contract. -It has already been two years and MTG is ahead in bank draw money. Builders contact information is:Metropolitan Tradesman Group, LLC Owner: ********************* ************ Office Number: ************ Email: ******************* Email: ********************** **************************************************************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.