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Find a Location

TekRefurbs.com has 1 locations, listed below.

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    Business ProfileforTekRefurbs.com

    Computer Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    TekRefurbs refurbishes and recycles used electronic goods. We sell online at major retailers as well as on our own website www.Tekrefurbs.com. TekRefurbs is a Microsoft Authorized Refurbisher providing. Microsoft licensed electronics to both consumers and businesses alike. 

    Business Details

    Location of This Business
    2210 Station Rd, North Chesterfield, VA 23234
    BBB File Opened:
    8/1/2022
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid $279.25 to ********** Aug 27th,2023 on amazon.com.Within the 90 day return period, the laptop had developed battery issues and I returned the laptop recently. Everything I originally received was included when I shipped it back, in the same condition as it was in.When they received the return, they refunded me a single cent as "goodwill." So they intended to keep $200+ to themselves with the laptop, leaving me shortchanged out of the product and my moneym Upon looking up ********** on ****** reviews, found out that they have attempted to scam numerous buyers so far. I am working with Amazon to get my money back with a claim, but this business clearly continues to carry this malpractice. I've never had an issue like this on Amazon before.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    R. J.

    1 star

    02/27/2023

    After consulting several computer experts I was assured that buying a refurbished product was okay. They told me that these products wouldn't be sent out unless they were in top shape and in some cases they will be better than new. That was the exact opposite of my experience with TekRefurbs.com. The computer that I bought for my son ran very slowly and stopped loading all together within a few weeks. The product was terrible and an awful outcome for a Christmas gift. I contacted the company 5 times over several months and never got a reply back until I told them that I was going to have to report them. Finally I heard back with "sorry, nothing we can do to help you". Please **********************!

    Local BBB

    BBB Serving Central Virginia

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