Business ProfileforSuper Service Garage, Inc.

March 17, 2023 Took our vehicle to a different garage to check a oil leak. Was told it was rear engine main seal. But wouldn't be able to fix for couple weeks. With us being 4 hrs from home, took to Super Service on March 21 They stated wanted to do their own diagnostics to determine problem and contact us. No problem. Never received call. I called couple times for update, they were working on it. Morning hrs on March 23 said was just finishing was on rack closing up. After several hrs later and not receiving call to pick up vehicle we went to shop. When walked in they said we had two problems the main seal and our transmission is blown. They received a code about transmission and saw transmission leak. Instead of calling us with info so we could determine what we wanted to do. They continued to replace rear engine main seal put bad transmisssion back in. (They don't work on transmissions). If we had been contacted we would have told them stop. We would have replaced seal when get transmission fixed. Their words "your transmission is blown", why continue to replace main seal on vehicle they said "wouldn't make it out of the county we were in." Paid $650 on vehicle they knew by just replacing main seal we wouldn't be able to drive.