Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Top Stream Exterior Cleaning has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTop Stream Exterior Cleaning

    Exterior Building Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    29 W Wainwright Dr, Poquoson, VA 23662-1547
    BBB File Opened:
    2/28/2018
    Years in Business:
    7
    Business Started:
    2/1/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Caleb Howard, Owner
    Contact Information

    Principal

    • Mr. Caleb Howard, Owner

    Customer Contact

    • Mr. Caleb Howard, Owner

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennie B

    1 star

    11/14/2023

    Caleb discriminates between military people. “I never discussed a percentage with the person who you had call me. Military discount must be applied at time of estimate with a valid photo ID.” From Caleb in text I had a friend call him and sent picture of evidence of my husband being in the military. Caleb said that he gave select discounts to different military people to my friend. Then he said he didn’t honor military discounts later for other military members. It has military discount on his truck. I suggest he takes it down as this is false advertising. He upped the price on a military spouse multiple times. I have that in video. He has been hateful from the very beggining saying he would take me down to court after upping the price three times for *** dollars when I said I wouldn’t pay the third up price and get mechanics lean on my house. I have that on recording as well for *** dollars. It should be noted I didn’t shake but fear of him actually doing such u agreed but told him I expected a progressional job. He went back down to ***** later. But he was offering me *** off which would have been originally from the video ******  A handshake means nothing to him when you both agree on a price and it shows your not a man of word or integrity as manager, because of his philosophy that a handshake means nothing. I only know this because I shook hands with him and then he upped the price. I sent him the Id for my husband and he refused to give a military discount price. I have had to go behind Caleb’s crews work. His crew left dangling wires one day. Didn’t put a light box up so you could see wires pertruding from a lamp. If I could upload pictures up here I would. He expected to get paid for shoddy work like that. They also left the window seals without caulking around their trim so water could get in. But yet he expected to be paid for water getting in. His crew also used a ladder and it destroyed my gutter, it has been fixed now.

    Local BBB

    BBB of Greater Hampton Roads

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.