24 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cathy B
5 stars06/07/2024
I would give ten stars if I could!!Excellent and timely service provided and saved me thousands of dollars. All my insurance is now with them and will continue to be. Can't thank them enough.
Barnes Insurance Group Response
06/10/2024
Thank you so very much for taking your time to leave us a review. It really means a lot to our staff to see such appreciation for their hard work. We appreciate your business and we look forward to working with you for years to come.Review from Felicia A
5 stars04/13/2024
The savings are out of this world! I recommend Barnes Insurance Group because of their great customer service and the awesome pricing of their policies!Barnes Insurance Group Response
04/14/2024
Thank you very much for your review and kind words. Most importantly thank you for your business and the trust you have placed in our agency. We always appreciate the feedback.Review from Pamela J
5 stars03/20/2024
******* with Barnes Insurance Group is great. She worked with me to lower my annual premiums while keeping same coverage. I highly recommend Barnes insurance Group.Barnes Insurance Group Response
03/25/2024
Thank you very much for taking the time to complete this review. Our staff always appreciate hearing from our clients about their hard work. We appreciate your business and we look forward to working with you for many years to come.Review from Danna H
5 stars03/06/2024
Very impressed with this agency taking the time to go over ecery detail of my insurance needs. Would highly recommend them to anyone.Barnes Insurance Group Response
03/08/2024
Thank you so much for taking the time to praise our hard working staff. They really appreciate the recognition. We look forward to working with you for many years to come to handle all of your insurance needs.Review from Charles T
5 stars03/06/2024
They have saved me lots of money for the same amount of insurance that I have had with another company for years. They answered all my questions and found me a good company. I spoke with a real local person and I was not put on hold for long periods of time like some companies.Barnes Insurance Group Response
03/07/2024
Thank you for your business, your review, and your kind words. Our staff works hard to provide the best customer service they can and it is always nice to hear positive feedback from our great clients. We appreciate the opportunity to serve all of your insurance needs. We look forward to working with you for many years to come.Review from Kayla S
5 stars02/27/2024
Great service! I trust the employees and have always had a good experience.Barnes Insurance Group Response
02/28/2024
Thank you very much for taking the time to complete this review to let our staff know how well they are doing on customer service. It means a lot to them to receive this feedback. We appreciate your business and we look forward to working with you for many years to come.Review from Andrew J
5 stars02/21/2024
Barnes Insurance Group has been the easiest, most professional and best insurance agency to work with. They were able to provide better a better policy and coverage for my home and truck at a better rate than my previous insurance policy with another provider. Their customer service is #1. They took the time to work with my on my policies and listen to my needs, ultimately saving me money. They also simply answer the phone and respond to emails in a very timely manner!Barnes Insurance Group Response
02/22/2024
Thank you so very much for taking your time to complete this review. It is so appreciated and validating for our hard working staff. We certainly are not perfect but we do try our very best. Thank you for your business and the trust you have placed in **********. We look forward to working with you for a very long time.Review from Jeff H
5 stars02/19/2024
Great service and saved me a ton of effort and moneyBarnes Insurance Group Response
02/20/2024
Thank you for your business and for taking your valuable time to leave us a review. We know how valuable your time is and we appreciate every minute. Your review and kind words mean a lot to our hardworking staff. We look forward to working with you for many years to come.Review from Jim W.
5 stars02/16/2024
I found the folks at Barnes insurance to be professional, responsive, and courteous and they saved me a lot of money!Barnes Insurance Group Response
02/17/2024
Thank you very much for taking the time to leave us a review. We appreciate your business and the opportunity to work with you for many years to come. We pride ourselves on our ability to utilize all of our companies to provide great coverage and still save our clients money.Review from SURESH S
5 stars02/02/2024
This is my first home insurance with this company; I was dealing through an agent **** *******************. She was always very quick in addressing any questions I had about my home insurance. I hope and look forward to get good services from Barnes Insurance group.Barnes Insurance Group Response
02/03/2024
Thank you for your review and your business. We look forward to working with you and your family for many years to come.
Customer Review Rating
Average of 24 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.