Business ProfileforNRV Property Management & Sales, Inc.

I was illegally towed from the ****** ****** ******** on February 21st, 2024 (was parked in a visitor spot that had faded text, but got towed because the spot didn't fully say it was a visitor spot and was next to a spot that was also faded, but not as much) & the towing company said the issue needed to be resolved with the property management company (which they would reimburse me [$185.40]) which is ******. My friend who lives there contacted the receptionist about it who told us what to do (pay the towing fee) and she would pass the issue over to a ***** ******* (who she also told us to email). We emailed Mr. ******* and he never responded to us. We called the office back and the receptionist told me he got our message and is talking to the towing company. Weeks pass and no message, so l call again and the receptionist says he got our message and is passing my towing situation along with others who allegedly were illegally towed in the property as well to the board. We have been calling the office since then and have not gotten a single phone call/email back from Mr. *******. The receptionist says she put a sticky note with our info on his desk so he could call & when we would call, he apparently never showed up to the office (for two weeks straight and is on vacation now). It has been over a month since the incident happened and I received no messages except vague updates from the receptionist. Whilst, she has been helpful, my issue is still there. I have proof that I got towed from a visitor spot and the only thing that has happened since the incident is that after Spring Break at **, all of the visitor spots were repainted EXCEPT the one I parked in. Mind you know, we (including my friend who lives there) never notified any of that (whether the visitor spot was no longer a spot or was it to be removed) happening. This is extremely frustrating because it has been over a month and Mr. ******* has not contacted me or my friend, or provided a reimbursement.