ComplaintsforIndigo Golf Partners
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
********************* ************ (********************** Hillsborough, NJ ********)Wedding July 9th, 2021 Venue and parent company (Indigo Golf Properties) does not return calls regarding the matter. My wife and I had our wedding at the ******** ***** Country Club. The venue did not have the outdoor tent ready for the scheduled cocktail hour, we only had one bartender when we paid for two. Additionally, the manager ****** who wore a mask that stated "stay away" stated they would hold the top of our cake for us after the wedding. My wife emailed and called ****** multiple times to settle our balance as well as find out when we can get the cake but never returned back to us until weeks later. It should be noted we stopped by 2 days after the wedding to retrieve the top of the cake and were told it was not found but to call when we get back from our honeymoon. After settling the balance, ****** followed up by email stating the cake is missing with no explanation or exchange. These actions should be noted
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.