ComplaintsforCommonwealth Capital Investments, LLC
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
October 11, 2022, I signed a contract with ***********************. Commonwealth Capital Investments LLC at ********************************************************* Bus: ************, Cell ************ as my residential property manager for *********************************************************. She located a tenant for the property on 11/17/22. The rent amount is $1995, deposit $1995 two dogs $300, Her contract indicates the rent to be deposited in my banking account between the 10th and 14th of each month. We had several conversations about the deposits which she failed to make. She wrote my name on the rental contract incorrectly, without my review. She did not write a rental agreement of $25 for each dog as we discussed. I have not received from her the tenant screening report, rental application, employment information, credit ****************** keys, receipts from work done on the property by her crew, and we discussed this several times.Business response
01/11/2023
The issue has been resolved directly with the consumer.Customer response
01/11/2023
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the offer made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: **********************************************.
Regards,
*************************
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Contact Information
2507 E Broad St
Richmond, VA 23223-7379
Business hours
Today,10:00 AM - 6:00 PM
MMonday | 10:00 AM - 6:00 PM |
---|---|
TTuesday | 10:00 AM - 6:00 PM |
WWednesday | 10:00 AM - 6:00 PM |
ThThursday | 10:00 AM - 6:00 PM |
FFriday | 10:00 AM - 6:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.