184 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Vince H
1 star07/17/2024
Dishonest company! They are adding additional charges like "Lift Gate" usage when it was never implemented because we have a fork lift. They also cheat you on the weight.Review from Aly O
1 star06/27/2024
****** drove his semi through a neighborhood marked with low clearance no semi signs taking out my internet before telling me he didnt care about the signs he had a delivery and giving me a fake number and fleeing. Seriously awful ??Review from Cortney M
1 star06/19/2024
Twice supplier has used this service and twice it has been a disaster. 6 no call no shows for delivery window. They keep saying it is lack of drivers. This company has cost me thousands of dollars and my relationship with my clients.Review from Travs H
1 star05/17/2024
Purchased an item through ******* and 3rd party seller being VIP outlet for a fridge. Had to put my address because the ******* site would not allow me to change the address to my new home. We called the next day to have ******* make the switch. They put the request to VIP outlet with no response. We decided just to cancel the order. VIP said it was shipped, supposed to be there May 8th. Showed up May 16th. Finally found out the shipping company was tforcefreight. VIP said they would try and tell them to change address, we attempted numerous times to get this changed before delivery. 2 days before they said it would be $50-$100 to change it. It was 6 miles away to the new house. Unbelievable poor service and communication on VIP outlet and tforcefreight. It seems to fit their profile of one-star reviews.Review from Marcus W
1 star05/08/2024
Horrible. They have been delivering to us for 6-10 months now with no issue.. Today they threw a fit about bringing the products up the driveway. I called the dispatch and he basically said we were lucky to have a driver before that would deliver the items to our house instead of dropping them off in the road! Absolutely Crazy. Their customer service has went downhill and now they aren't even willing to move the pallet off the road! I just called our suppliers and asked them to STOP using T-force as R&L is much friendlier/happy to help and won't leave a pallet of 100+ boxes in the road.Review from Lawrence Z
1 star04/14/2024
They will charge you for a rescheduled delivery, even of there was no rescheduled delivery. This company is a nightmare on many levels.Review from Richard L
1 star04/08/2024
Never again. I paid for lift gate service. When the appointment was scheduled, I told them not to send my 500lb freight item with a semi. They won't be able to get a semi up the ***** driveway. The delivery person shows up in a semi. Proceeds to tell me he will not back up my 500 yard driveway. He is not permitted. And none of their trucks are permitted to drive up the driveway. I had to put this delivery on my own pickup. Now I will need to hire help to get it off the truck. I called to complain and the dispatcher in Bethlehem, TJ, just repeated over and over that they are not permitted to drive up the driveway. Would not refund the lift gate fee and offered nothing to fix the problem. Just repeated the same thing over and over. I called corporate HQ and they just punted me back to TJ. C*** outfit. Never again.Review from Christian K
1 star04/04/2024
Easily the worst freight/shipping company that exists right now. Id pay any amount to have Tforce just give my shipment to another f****** company.Review from Keith C
1 star03/29/2024
Had my product for a whole week and never got a call to schedule. Ended Up canceling The Order through Amazon.Review from Walter P
1 star03/20/2024
I cant give a negative star but I would. This company had my shipment so far for two days. In center I went to try to pick up in person. Because no one will answer there phone line. For ****************. Dont use this company if can. I talked to someone about trying to get my item its packed away trailer and cant get to it yet! Like really. I was told they are super behind. Such a waste of my time. I also have 3 cases open with there customer support
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