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Concentrix has 1 locations, listed below.

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    Business ProfileforConcentrix

    Employment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1407 Cummings drive, Richmond, VA 23220
    BBB File Opened:
    1/24/2018

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    LaShonda C

    1 star

    08/08/2022

    I honestly do not know where to start. I am on the Nationwide, project through Concentrix and it has been a nightmare ever since I started on 04-19-2022. First of all the training experience started off very horrible given the trainer ****** showed much favoritism and was very unprofessional at times. When I wrote a review on the website, I was then contacted by ******************* who decided to try to combat my opinion and bully me into this being a great company- refusing to see my point of view. I had been complaining of audio issues since training began and nothing was done about it. Nationwide, provides the monitors and computers, but not the headphones. Therefore, as I found out later once I hit the production floor, not all headphones are compatible. Instead of being told this earlier, I went through 5 visits from Spectrum for pocket loss " " and 4 different headphones from Amazon and Best Buy- still with audio issues. I was told that I would have to be off for 7 days 3 times, 3 times, due to not being able to find the issue. Once Spectrum came out the fifth time and found nothing, I was provided proof of no pocket loss after THEY ran a test only to come back to Concentrix IT saying their was still pocket loss. SMH , this is ridiculous. I am NOW being accused of call avoidance by *****, the supervisor of my TL *******************************. That is not only a horrible accusation to make but since I have the proof of every time I reached out to IT or had Spectrum come to my home or every headphone I purchased, not reimbursed by the way, I am being accused of doing all of that to come to work and call avoid? That is absolutely an attack of my character by a classless individual with no professionalism. I have lost an immense amount of money from being off involuntarily and now being told unless Spectrum comes out here ONCE AGAIN I will be fired. This is absolutely the worse company I have EVER worked for. Provide the proper equipment to your staff, including HEADPHONES!

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