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Find a Location

Capital Repair Services, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCapital Repair Services, LLC

    Lawn Mowers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2005

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Service of All Makes and Types of Outdoor Power Equipment.  Dixie Chopper Lawn Mowers and Generac Portable Generator Sales and Service.  Parts Sales for Most Makes and Types of Outdoor Power Equipment.

    Products & Services

    EQUIPMENT REPAIR

    Zero-Turn Mowers
    Garden Tractors
    Push Mowers
    Gas-Powered Handheld Equipment
    Battery-Powered Handheld Equipment
    Generators
    Pressure Washers
    Air Compressors
    Chainsaws
    String Trimmers
    Blowers
    Hedge Trimmers
    Brush Mowers
    Log Splitters
    Augers


    EQUIPMENT SERVICE

    Lawnmower Blade Sharpening
    Lawnmower Blade Replacement
    Lawnmower Tune-Ups
    Chain Sharpening
    Chain Replacement
    Oil Changes
    Carburetor Rebuild
    Engine Overhauls
    Belt Replacement
    Spindle Replacement
    Flat Tire Repair

    Business Details

    Location of This Business
    6566 W Broad St, Richmond, VA 23230-2014
    BBB File Opened:
    10/3/2005
    Years in Business:
    19
    Business Started:
    2/1/2005
    Business Incorporated:
    2/10/2005
    Accredited Since:
    9/1/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dominion Racing
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Pete Mazloom, President
    • Mr. David C Mazloom, Parts Manager
    Contact Information

    Principal

    • Mr. Pete Mazloom, President

    Customer Contact

    • Mr. Pete Mazloom, President
    Additional Contact Information

    Fax Numbers

    • (804) 377-6231
      Primary Fax

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Renee D

    1 star

    05/02/2024

    Took a Stihl Blower in for repair at ******** location. I was told problem would be diagnosed in 2-4 days. Had to call for update as had not had any communication a week and a half later. Still had not diagnosed problem. I called back 2 days later & gave ok to go ahead with the repair. Today is a week later and had to call back again for an update- still waiting for parts I was told. From start to finish I feel as if I have been jerked around and the manager gave me a false timeline on the diagnostics and repair from the beginning. Steer clear of this business at all costs.

    Capital Repair Services, LLC Response

    05/03/2024

    We are sorry that you are not happy with the time frame of the repair, but quite honestly we have no control over shipping services. No one can tell you definitely a time frame on repairs, it is a guess at best, unless there is no one else involved which includes technicians, vendors, parts, and delivery services. Any number of people or services can delay the repair process, and some times things fall through the cracks as well. I checked on the parts myself yesterday, and the tracking information says that they should arrive today, May 3, 2024. If the parts do arrive as scheduled, and that *** or *** not happen, we will most likely have the piece repaired at the beginning of next week. If this is the case, the unit should be completed in three weeks from the time it was brought in. Currently, most shops are 6 to 8 weeks out on repairs, others have a 3 month backlog. Best Wishes!

    Local BBB

    BBB Serving Central Virginia

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