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          HeiHei World has 1 locations, listed below.

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            Business ProfileHeiHei World

            Online Shopping

            Contact Information

            4962 Coulter Lane

            Richmond, VA 23219

            Visit Website
            (804) 235-6623

            Customer Reviews

            1.73/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            4962 Coulter Lane, Richmond, VA 23219
            BBB File Opened:
            11/16/2020
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I placed an order on February 29th 2024 for a Ghost Spider bedding set. The exact way it is listed on an email from the company is - ********* Girls Twin Bedding Sheet Set with Microfiber Comforter in Bag 5 Pcs - Bedding Set. There was an issue about the back of the Comforter and I received several emails about that. At one point on 3/4/2024 I emailed the company to cancel my order. Quickly on that same day I received an email back that the 2 sided Bedding sets were back in stock and could be sent and they ask if I still wanted to cancel the order. I replied that no I didn't want to cancel my order if what I ordered was available. Then I received an email on 3/11/2024 that my order had been shipped and there was a button to track the package so I did and at that point I found out the item was coming from *****. I was surprised because the address online is in Virginia. Now today I searched for that address on ****** maps and that is not even a real address. I have emailed and called the phone number on the website but have not gotten a reply. The phone number ************ is just a voice-mail with no out going message other than the number and leave a message. The phone number comes up as a New York number.
            Read More
            Read 11 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole Z

            03/10/2024

            I ordered 2 pairs of shoes and they said it was delivered I have asked for my money back and got no response this company needs to be shut down
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving Central Virginia

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