ComplaintsforEdward M. Twohy & Associates, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This has occurred between 2018-2021. This company has been my landlord over the last 3 years. They have continuously ignored repeated attempts to report major issues with the building and specifically my apartment. The primary concerns pertain to the front balcony not being structurally sound as determined by their contractor, major holes and cracks in the apartment, front and back door locks not working at all or properly. The one time the business owner / landlord did answer his phone, he cursed at me to go "screw myself" and refused to respond further. The maintenance manager has refused to respond to any phone calls or text messages in regards to these reports. The entire maintenance staff has quit due to non-approval of necessary repairs. They have not missed an opportunity to cash my rent check of over $*** each month. They also charged me $** to have my radiators drained and heat turned on each year. I know I am one of many, but they threaten to evict anyone that reports them to the city. I can forward messages and proof of them ignoring my reports and requests if needed as well.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.