ComplaintsforPritchard & Sons Automotive
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had my car towed to them they had it a week before they could get to it. Installed a new clutch they brought it to me didn’t work right had to come and put a line on it worked the first day developed shifting problems the second day. Didn’t have that before they worked on it. Tried to call and talk to them no answer avoiding my calls now. Had tow driver call and they told him they would never work on my ***** ** ***again! So now I have a car that’s not right they told me the work was guaranteed for life as I already have lifetime parts. They ruined my front headlight tried to tell me my battery was bad when it’s not got blue paint on my roof and when they put my battery back in set it on the windshield wiper hose and having to have that fixed. The blue paint my friend took care of but the spots on my headlight weren’t bird poop they are battery acid of some kind and won’t come off. They came highly recommended but I guess my car wasn’t expensive enough for them to work on but it’s all I have and I paid them $700 cash to do it. Took them two weeks to do a 6.2 hour job. I’m just so upset I can’t go there in person I don’t want to slap someone crazy for treating an old disabled on ss person so bad. Please help as I’m out of money now to get anymore fixed and my shifter is not working right
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.