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Find a Location

Semtner Dental has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Semtner Dental

      4370 Starkey Rd Ste 1B Roanoke, VA 24018-0603

    • Semtner Dental

      2840 - C Hershberger Rd. Roanoke, VA 24017

    Business ProfileforSemtner Dental

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Semtner Dental has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Semtner Dental

        4370 Starkey Rd Ste 1B Roanoke, VA 24018-0603

      • Semtner Dental

        2840 - C Hershberger Rd. Roanoke, VA 24017

      Location of This Business
      4370 Starkey Rd Ste 1B, Roanoke, VA 24018-0603
      BBB File Opened:
      12/10/2009
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Incorporated:
      1/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Rob Semtner, Owner
      • Ms. Tessa Graybill, Office Manager
      Contact Information

      Principal

      • Mr. Rob Semtner, Owner

      Customer Contact

      • Mr. Rob Semtner, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/29/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was given an estimate of $796 for dental work. The appointment was scheduled about a week out to allow the dental office to obtain a preauthorization from my insurance, and I was told if the amount would be more than $796 I would be notified. I was never told it would be more than $796, and so I had the dental work performed on 10-3-2019, and paid the $796 the same day. I was however later billed an additional $604. I immediately called about this on several different days and either there was nobody in the office who could help out, or I was told someone would call me back to explain, but I was never given an explanation. I then paid the additional $604 to avoid this amount going to collections, and was assured by the dental office that someone would look into it and let me know. I never heard back, so I called again on 9-24-2021, only to be told it appears the dental office never filed a preauthorization. On 9-29-2021 I was called and told it was too late for a refund.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving Western Virginia

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