43 Customer Reviews
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Review from Zac N
1 star08/23/2024
This company needs to be investigated for fraud. They claim a 4-6 week lead time and after 6 months I still haven’t received my order and they are not answering their phone. Their email reply is always something like supply chain issues, waiting for ATF approval to ship items, working very had to get orders out, etc, and never providing a definitive ship date. This company is unreliable, unprofessional and I believe is defrauding online customers with promises of a great product, accepting payment up front and then never delivering. Avoid at all cost. Order products from reliable online retailers and not from this scam firearms company, Atheris Rifle Company.Review from Koby L
1 star06/27/2024
Still waiting on order over year and 2 months. Emailed them six months, then again at 9 months and lead times continuously push back.Review from Lane E
1 star01/10/2024
Disappointing Experience with Atheris Rifle Co. I had high hopes when I decided to do business with Atheris Rifle Co., but unfortunately, my experience has been far from satisfactory. I placed an order in June 2023, and despite my card being charged, the item had not shipped by November 2023. Frustrated, I decided to cancel the order and requested a refund on 11/07/23. Initially, I was told by Kimberly to expect the refund within 72 hours. However, after reaching out on 12/6/23, I was informed that a check would be mailed. Subsequent follow-ups on 12/19/23 and 12/27/23, reassured me that the check was on its way. Yet, as of 1/10/24, I have not received any information on the check number, mailing address, or mailing date. Regrettably, my attempts to obtain an update on the refund have been met with silence, and I feel frustrated and ignored. If this review doesn't prompt a resolution, I am left with no choice but to explore alternative steps to address this issue. I hope that my concerns are acknowledged and addressed promptly.Review from BJ Tex C
5 stars12/16/2023
This is a customer service only review at this time: I ordered an Atheris 6.5 Grendel A15 M Upper based upon a lot of research on finding a very accurate complete upper with guarantee sub MOA. It was stated very clearly that lead times vary and that it could take weeks/months to get the parts, build the upper, and test.. About a month in I did a quality check in just to make sure that order was in etc... I was responded to very quickly by customer service and felt very good about interaction. Couple weeks later got an update that upper was being built and tested and would having tracking number soon. I know we live in a want it right now millennial mindset.. I am a shooter and I live in a I want right not right now mindset. If it takes a couple months or more to do it right then please take a couple of months. All of that to say thank you Kimberly for the updates and very positive interactions. I will give a full review on upper as it shoots brand new and after 200 rounds. Assuming it meets the guaranteed sub MOA I would have no concerns with going with Atheris again!!Review from Wayne S
5 stars04/10/2023
Kimberly and Zach were customer centric in all aspects of my experience with Atheris Rifle. I placed a custom build order on Dec3rd of 2022 and FFL received the beautiful custom Cerakote finished A15-M 6.8 SPC2 16” product on March 22nd of 2023. Despite industry wide parts supply challenges along with a looming semi Auto weapons ban Bill moving through the legislative process inWA state. The Ban went into effect on 8 April 2023. Without the meticulous and dedicated efforts by the Entire Atheris team, I would not have received the product in time to clear the Background check and claim the finished goods..5***** product review, 5***** shipping review. 5***** communication updates review 5 ***** all around experience review to include recommendations for furniture suppliers. Been raining here since product arrived so not yet used, just cleaned and prepped for duty!Review from Gary L
5 stars02/01/2023
Gary L Great Co to deal with, out standing quality, ordered a complete upper in 6mm arc, after break in shot the 3 Hornady factory loads and one hand load (87 gr Hornady HP BT) all between 9/16" and 5/8", Hornady Black was largest at 3/4" and I'm almost 70 and a little shaky, I'm sure the upper is a 1/2 MOA or less to a better, younger shooter. Atheris Rifle Co. is an out standing Co to deal with (always get back to you with answers to your ???) and sell great products at very reasonable pricing.Review from elijah S
5 stars01/31/2023
EXCELLENT product, customer service and in my opinion, the price for what you get is better than anything you will find in a large store. You may have to wait a few weeks while they are assembling and getting parts from manufacturers, but it is well worth the wait. I have purchased a few from Atheris now and each time it has been a great experience. Communication was prompt and accurate. I've put rounds through extremely expensive AR's. None had as nice a trigger as Atheris. I'm telling you, this company builds them right. You will not be disappointed.Review from Tim S
5 stars01/25/2023
I posted a review awhile back before I had received my 6mm arc. I was just to impatient. Kimberly was wonderful to work with even when I was upset. Hats off to her for being so professional and understanding while dealing with some minor email problems. The wait my friends is well worth it! The rifle looks, great feels and shoots fantastic! $1000 Atheris 6mm arc rifle, feels and shoots like or possibly better then a $3000 well respected company known for their long range accuracy rifle I own. My hat is off to Atheris Rifle Co. For a Great rifle and Kimberly for going above and beyond for making communication work at that time. Highly recommend, well worth the wait! Thank youReview from Ethan G
1 star10/30/2022
Waited 10 months to receive part of my order. The upper arrived without cerakote, brake or charging handle. They offered to take the upper back for cerakote but I’m not waiting another 10 months. It’s been over a year now and still haven’t seen the handle or brake. I have requested a refund multiple times. Steer clear of this company.Review from Louis T
5 stars10/12/2022
Great Company. I will be buying more rifles from them. Great quality. The rifle did take long for me to get but I was ok with that. Got my rifle loved it. Had to send it back for repairs which was an easy process. The rifle builder I talk to was easy to talk to and got my rifle up to spec. Also the customer service team was such a delight to talk to. Thanks Atheris. Keep up the good work
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