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          Jeff's Refrigeration & Appliance Repairs has 1 locations, listed below.

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            Business ProfileJeff's Refrigeration & Appliance Repairs

            Major Appliance Services
            BBB accredited business

            Contact Information

            Salem, VA 24153

            Visit Website
            (540) 400-2658

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            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 7/2/2015

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides appliance repair services.

            Business Details

            Location of This Business
            Salem, VA 24153
            BBB File Opened:
            1/27/2012
            Years in Business:
            18
            Business Started:
            1/1/2006
            Accredited Since:
            7/2/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Jeff Linkous, Owner
            Contact Information

            Principal

            • Mr. Jeff Linkous, Owner

            Customer Contact

            • Mr. Jeff Linkous, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            On 12/9/23, I called Jeff's Refrigeraton to repair my refrigerator's ice maker. The business came to my house on 12/11/23 and said I needed a part which he would order. He asked for payment of the service call ($80) and for the part that he ordered ($168.29). The total was $248.29 which I paid by my check # ****. He returned in a few days with a part that wasn't correct. He said he would re order the part and if it wasn't available, he would refund the cost of the part. I have called several times and the owner at one point asked me to send a copy of the original bill. When I called again, he said his CPA was supposed to send me a refund. MY last contact with the business was on 1/26/24. I was told again that a refund would be sent to me. Since then, I haven't attempted to reach the business because it seemed clear that I wouldn't be receiving a refund. The business invoice had a BBB sticker on it and his written total included a notation of "God Bless". The business owes me a $168.29 refund for the part that I never received. Thank you.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sue G

            10/03/2023

            Jeff is the best. Always professional and knowledgeable, I would trust him to repair any appliance
            Read 1 More Customer Review

            Local BBB

            BBB Serving Western Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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