ComplaintsforTransmissions America
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
charged 598.02 n april 11 2023 for brake work told work complete pd 598.02 after talking to mech he said better check brake calipers called next day sid calipers bad asked why did not fix first said just missed. but a chg of 98.00 for 2 calipers no chg for labor his fault missed at first caled fri april 14 2023 work done bill 550.00 more after much with mech he acepped 200.00 then a john michel got phone said no wanted 550.00 after talking he reduced to 472.64 which i told him i would not accept it is now no pay no van i am 80 years old in wheelchair had doctors appt following monday had to pay to get my van i accept first chg 598.00 even through work not done i accept 2 00.00 for second chg total 798.02 i contest 27 2.64 after calling firestone at tangle wood same job 800.00 total cresent hts 750.00 mr tire 675.00 i was taken advange ofBusiness response
05/03/2023
I spoke with Mr. ******* this afternoon. And, as a customer service courtesy, we agreed on a refund of $272.00. We are mailing the check today. And in return, he agreed to contactyou, with the matter being resolved upon check arrival. Thank you.Customer response
05/08/2023
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. i accept the 272.00 check for the over charge on labor . but i was treated very bad by this company until i went bbb and credit card co. for help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.