2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Henry N.
1 star04/02/2024
I have been trying under warranty for burgland to fix my automatic starter .they kept it 10 days didnt fix it i have been down there 9 times talking to service the sent tecknition to my house couldnt fix it that was 7 weeks ago this been going on for 8 months nobody cares they always giving me a run aroundReview from Jeff S
1 star07/18/2022
I took my 2013 Ford Focus into Berglund Ford for transmission repair. Part of the repair was covered by Ford because of transmission problems with that model. The service person told me it would be two to six months before the car would be ready. That was four weeks ago. Because it would be so long, I asked Berglund Ford to give me a trade-in value on the car. And, please show me some low priced used cars. They gave me $3,500 for my 2013 Ford Focus. And, I bought a 2006 Mazda Tribute from Berglund for $10,000. The day after buying the Mazda Tribute, the transmission failed. Complete replacement of the transmission was suggested by *** ************* in Salem, VA. The Mazda Tribute is still with *** ************ awaiting installation of a $4,000 transmission. Meanwhile, my wife was looking for an inexpensive used car. So, I went of Berglund Ford's used car website yesterday and found my 2013 Ford Focus listed For Sale! It has only been 4 weeks. So, either Berglund Ford lied to me or they are knowingly selling a car with a bad transmission! I gave Berglund Ford the benefit of the doubt, when they sold me the Mazda Tribute with a bad transmission. But now I know, they are purposely selling cars with bad transmission! The 2013 Ford Focus currently listed on their used car website has a University of S. Carolina magnetic bumper sticker in the shape of a paw on the back. My wife put that there. We both went to the University of S. Carolina. Berglund didn't take it off because part of the magnet stuck to the car and leaves a black spot on the car, if you take the paw magnet off. Berglund Ford is asking $10,998 for the car they only gave me $3,500 for. But worse, Berglund Ford is selling a car that they know has a bad transmission! They did it to me with the Mazda Tribute. And, they are going to do it again, to whoever buys that 2013 Ford Focus!
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