Business ProfileforMount Regis Center

I only stayed at this recovery center less than 12 hours before I was released. The staff was unfriendly and the services were not at all what I was told they were to be. I asked about a refund of $4100. I was told to contact the financial office. Which I did the next day and was told that they would review my payment. I never received a phone call back so I had to call back again. I was told by **** in the financial office and I would receive a refund and I should get a check within a couple of weeks. I never received a phone call so my mother had to call them and they told her the same thing that they would send out a check and we would receive it soon. Again I called after never receiving the check for $4100 which is a refund for myself not staying there. I was again told that the check was in the mail but you never was. My mother called several times talk to the CFO ******* ****** who had said that the refund was mailed out on July 4 ? A holiday which we questioned him. He said he did not control the mail and was very rude. I was told by ******* ****** that I would receive the check on two different occasions and that he would call me back in which he never called me. This all happened in the span from May to July 2022. I’ve called several times as well as my mother has to never have gotten a call back. When I was told on more than one occasion that a check of $4100 would be mailed out to me. I have never received a check nor a callback from ******* ****** who is the CFO of the company. I believe that this company is not honest and will be filing a civil suit against them