ComplaintsforKRS Excavating & Well Drilling LLC
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Complaint Details
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Initial Complaint
02/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In December 2023, ***** Sites, owner of KRS well drilling called and said he had the time and resources to drill a well on our property in *****, **. We went to the site on that day and saw 2 people drilling a well. We have no idea if it was successful, if he filed the environmental report that is required, or how fast the water rate is (if at all). We have tried e-mailing him twice, and tried calling twice. His voicemail box is full, so we are unable to even leave a message. This gentleman was not responsive even prior to drilling the well. He was very vague as to when he would have availability. We waited 3 months before he even called us to say he could drill. I'm worried that he isn't even in business any longer. We need to build our house on that property soon. We have not paid him anything.Business response
04/15/2024
The well was drilled in 2023 as promised I would do. Haven't had any complaints from the customer about it, they just requested information about the well which I provided.
***** Sites
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Contact Information
12898 Rockfish River Rd
Shipman, VA 22971-2229
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.