![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMr. Fix It Home Improvement & Paving Service
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Contacted ******** **** about electrical repairs. He required a 1/3 deposit. He Did not show up after numerous attempts. He finally stated he was out of town and had contracted the job out. After repeated calls, he said he had hired a new contractor. He had two minors come over and pull the outlets out of the walls and said the electrician would be there. He never came. He is scamming people for deposits and not doing the work. Several people in this area have been victims of this fraudBusiness response
03/11/2022
I sent 2 of my workers out to complete the work. They started the work and in the middle of the work they were sent home by the husband. It is stated in the contract that the deposit is not refundable. No refund will be issued.Customer response
03/12/2022
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
******** ******* ** *** *** *** *** ********* **** **** ************
Regards,
**** ********
The contractor continues not to be truthful. My husband did not send the young men away. They stated they were only contracted to remove sockets from the wall and they had no idea of how to repair electricity. They were two youths sent by Mr. **** to pretend to do the work. They said they were painters and were asked to come back the next day to paint. These group has a whole fraudulent scam going on in our community. The owner gets deposits and doesn't do the work. The young boys knew Mr. **** lacked integrity. I never signed any contract about a no refund deposit. This was generated after the fact
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.