ComplaintsforRocking Nissan of Springfield
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Complaint Details
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Initial Complaint
12/09/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I bought a service plan with the purchase of my car that I have been paying for two years and has never covered me for any service. I have requested my money back and they said they can't because it has covered me for oil changes twice a year. The free oil change and tire rotation offer was offered for free at the Rocking nissan dealership and they said that in every Nissan dealer in the area. it was not offered to me as part of the service agreement but as part of the selling pitch at the time I was looking at the cars. I cannot find in the contract how much I pay per month but I believe I have been paying $35 a month which I would like reimbursed and the shady business that offers contracts that they don't comply after should be penalized.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.