ComplaintsforStaunton Home Improvements, LLC
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In March 2023, I had this company install vinyl plank tile in my kitchen and bathrooms. When the job was completed you could see visible spaces between some of the tiles. I was told that over time the planks would expand and spaces would not be noticeable. The spaces are still noticeable, you can see the subfloor and some of the tiles are warping. The tile was not installed correctly. I have called the company numerous times to get this fixed and sent a certified letter with pictures. To date there has been no response. I am 85 years old and feel that the company took advantage of me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.