Business ProfileforThe First Lady of Suffolk

Jen, the lady with the blue hair and her "family" business are so unprofessional. Firstly, the exterior and interior needs to be maintained better and updated. There was dog poop in the parklot and I stepped in it. The flowerbed needed to be weeded and the outdoor setting was never wiped off and still had rain water and plant debris. The sink in the bride suite didn't work but they did have hand sanitizer. The wall paper is visibly coming off the wall and some bathrooms didn't have a nobs for the water. Jen stated the rehearsal had to be the day OF the wedding and could not be the day before, which in my opinion is just poor time management for a so called "wedding coordinator". She was condescending while explaining the entrance of the party and no one appreciated the way she spoke to us but we ignored it as we were trying to have a good day. The food was severely over priced for the quality we received! They offered a small piece of boneless chicken thigh, the size of a kiwi, some pieces were undercooked and the asparagus tasted as if was about to turn before it was cooked. The rice and green beans were okay but honestly the shrimp and grits just looked scary and I didn't even try it (the food wasn't labled and I didn't know what it was at first which is scary as my boyfriend has a shellfish allergy). They even tried to keep the liquor that we brought to the venue after being required to pay **** to hire her son as the bartender. It seemed as if they had a scheme going on where the one person would be wiping off items that did not need to be wiped off so she was acting as the lookout while the bartender was probably putting away bottles because there is no way that our party went through as many bottles or beers as they claimed. Later Jen approached the bride and claimed that we had 82 guest and she would have to charge and extra **** for the extra people, stating we only paid for 70 guest, which isn't true! We paid for 80 people. Now, if that was the case, why would she set the tables for 80 guest(plates and all) if we only paid for 70! Not every place setting at the table was taken and not everyone ate the food(again...it was not worth the money). We had the photographer take pictures of the tables because even they noticed something was up with this woman and she was trying to get more money. When we gave her evidence that she was wrong about how many guest we had she stated "Oh no it's okay, I couldn't charge you all that much anyway, it's just too much money" she acted as if she was doing us a favor by not charging us for the extra guest, that didn't exist! That's an insult in more than one way. While serving the cake, Jen and two others didn't wear gloves or mask. We had the venue until 10pm but we were finishing up early and while packing up,, Jen asked in an unpleasant tone "Has the bride left yet? She better not have left with this mess here like this" around 9pm or so. Even if the bride and groom left, that's fine we would clean up because we're their wedding party and they should enjoy their night. When have the venue until 10pm, so I don't understand why that statement was made other than she was insinuating we were just going to leave the mess.. When I asked her what she said she just kept repeating "I didn't charge you all a deposit so, I can't charge you for the mess and I don't know what the problem is". The issue is the way she spoke to her PAYING CUSTOMERS! Her son, who was the "bartender", began to aruge with the entire wedding party and even ran up on a young girl in a threating matter because he was upset that we disagreed with how his mother conducts business and didn't back down from the mistreatment. Long story short, save your time and money and go somewhere that values people and especially people of color. Based off of other reviews from people of color this place is NOT for us.