ComplaintsforMy Three Sons Automotive Service
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Complaint Details
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Initial Complaint
01/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We dropped our car off , they said itll take about 3 days to get to it , about 2 weeks goes by , we call and call and call and call , no one answers , nobody has called back the entire time my car was in the shop. I got by the shop today and my car is outside of the gate , UNLOCKED , with the keys and all my other belongings in it, accessible to ANY ONE driving by. Once again , NO PHONE CALL , and NO ANSWERS, but yet my car is outside with all my stuff in it. I wonder how long it would have been out there if I didnt go see for myself , I wonder how long it has even been there. The car hasnt even been fixed !!!!!!! I will end there business about this. Im NOT PLAYING. Lack of communication and poor service needs to be addressed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.