Business ProfileforIlluminating Sensations
Additional business information
On January 12, 2022 BBB contacted Illuminating Sensations regarding their website, www.illuminatingsensations.com, which makes the claim that they offer a lifetime warranty on tungsten rings. “If you break it, we replace it. Simply return the damaged ring for a replacement.”
The BBB Code of Advertising, which can be found at www.bbb.org/council/for-businesses/code-of-advertising, and explains Warranties or Guarantees:
When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website.
BBB asked Illuminating Sensations to clearly disclose complete details and conditions concerning warranties that they offer and the best way to request replacements.
To date, the business has not provided any substantiation.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- PO Box 872, Verona, VA 24482-0872
- BBB File Opened:
- 1/4/2018
- Years in Business:
- 12
- Business Started:
- 1/1/2012
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Illuminating Sensations Jewelry
- Business Management
- Mr. Rodney Price, Owner
- Contact Information
Principal
- Mr. Rodney Price, Owner
Customer Contact
- Mr. Rodney Price, Owner
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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