ComplaintsforLong and Foster Property Management
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Complaint Details
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Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Long and Foster had started property management of my rental property around May 2019. The lease was renewed once and the tenant's lease ultimately ended on January 31, 2022. The representative spent a lot of time asking about a security deposit they could not track for return to the tenant. I had also asked about the return to me of the first month rent from the renter in the amount of $2250. I have asked about this for some weeks now and the representative has sent me emails saying he could not answer and would review. I have not heard anything since and request any assistance in getting the funds returned to me. They has been minimal response or interest in resolving the issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.