At-a-glance
Business Details
This is a multi-location business.
- Headquarters
- 5700 Cleveland St, Virginia Beach, VA 23462-1752
- BBB File Opened:
- 2/1/1984
- Years in Business:
- 64
- Business Started:
- 10/9/1959
- Business Started Locally:
- 5/1/1973
- Accredited Since:
- 1/2/2024
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 13242 for this business, issued by National Credit Union Administration
These agencies may include:
National Credit Union Administration
1775 Duke St.
Alexandria VA 22314
BBB records show a license number of 11445892 for this business, issued by State Corporation Commission - VirginiaThese agencies may include:
State Corporation Commission - Virginia
Tyler Building, 1300 E. Main St.
Richmond VA 23219
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 7:00 PM
- Sa:
- 8:00 AM - 3:00 AM
- Business Management
- Mrs. Stephanie Harney, VP of Member Care
- Mr. Brian Schools, President & CEO
Customer Complaints
18 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
19 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nina D
06/19/2024
Chartway Federal Credit Union Response
06/21/2024
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