Business ProfileforAnthony Messina-Allstate
At-a-glance
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Business Details
- Location of This Business
- 3936 Virginia Beach Blvd, Virginia Beach, VA 23453
- BBB File Opened:
- 5/23/2019
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Robert M T
06/09/2022
became my insurance company on December 27, 2021.
During April or May the ******* Company refunded my home coverage **** or so for the period of December 27, 2021 to a March 23, 2022 or so. This money was returned for the unused home premiums between December and March.
On March 23, 2022 Allstate withdrew ******* from my checking account for auto renewal without authorization.
My attempts to contact Allstate Agent Anthony a were ignored. I sent copies of my Declaration by text, made phone calls- left messages but mostly my calls were forwarded to another number and texts- both were ignored! Anthony never returned my calls nor responded to texts.
On April 11, 2022, I sent an email letter to CEO Thomas ****** with attachments requesting his attention and support with recapturing the unused premium monies: ******* or so and at that time ******** In this correspondence, I rendered copies of my unacceptable experiences involving the ******** Beach Agent. To date there has not been a response from CEO Office, either.
On April 26, 2022 my bank sent me a dispute resolution letter reflecting the following : "Allstate's withdrawal of ******* was unauthorized and the bank will redeposit that said amount into your account and reverse any related fees to Allstate".
A few days back, I received a survey from Allstate requesting my participation in survey. I responded with details but I never received a reply.
In addition to all of this, I'm receiving several payment requests and threats of cancellation from Allstate. May 14, 2022: (letter addressing a
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