Business ProfileforLoanCare, LLC

PLEASE REFERENCE TENNESSEE CODE 66-11-135 RELEASE OF LIEN - RECORDING RELEASE I filed a complaint with CFPD and the BBB in March 2022. LOANCARE mortgage service was asked, written to, I emailed per their email address given, called numerous times, to get my partial claim amount correct and lien released. They said it was done and even told CFPD they were resolving it in March. AN ATTORNEY STATES THEY WOULD START FROM FIRST DATE OF COMPLAINT WHICH IS ACTUALLY FEBRUARY 2022. WE ARE WAY PASSED A DELAY OR EXCUSES THIS TIME PER LAW. Now trying to get Home Equity loan and new mortgager says my lien is not released. HUD COMPLAINT REP STATED ON 11/09/22 said they want to know why claims weren't filed while under forbearance, . LOANCARE SENT HUD A lien release for $7587.12, NOT RETURNED. PER MY COUNTY CLERK -2 RELEASES FOR $10,191.04. AND MY NEW MORTGAGER SAID NOTHING BALANCES AND LIEN IS NOT RELEASED. It took 4 months to get Loancare to fix their records only to find out OVER 6 MONTHS LATER ITS NOT CORRECT NOR COMPLETELY RELEASED. Recorded calls, PER THEIR COMPANY, no one will tell me why or even look it up while on the phone to find the problem to fix it. Don't lie Loancare, that call is recorded. RESPA Loancare! This illegal undue stress, along with damages related to them not getting their job done in the time frame allowed, and me not able to get what I am approved for BECAUSE OF FALSE REPORTING and should be held accountable AS A CUSTOMER WOULD BE. THEY ALSO STATE IT WILL TAKE MONTHS TO GET IT CORRECT. ARE ARE THEY ALLOWED MORE THAN THE 6 MONTHS ALREADY GIVEN, AND THEN TELL ME IT WILL TAKE ANOTHER MONTH OR TWO, TO FIX THEIR ERRONEOUS ERRORS? AS I SAID, AN ATTORNEY, NAME CAN BE PROVIDED, SAID THEY WILL GO BACK TO THE FIRST COMPLAINT FILED IF I SUE THEM, IF NOT FIXED IN A TIMELY MANNER. HOW IS THIS ALLOWED ? I WANT MY LIEN RRLEASE CORRECTED AND RELEASED SO I CAN GET MY HOME EQUITY LOAN! **** LOANCARE HAS BEEN SUED PREVIOUSLY, AND LOST, BECAUSE OF ISSUES JUST LIKE THIS.