Business ProfileforMinute Loan Center

I have a loan with Minute Loan. I had a payment come out of my account for $262.28 on 6/10/23. This payment had been authorized to be pulled from my account on 6/2/23. I missed that payment because the money was not available. I called the company to let them know that the money wasn’t available. They then decided that they were going to go ahead and take the money on 6/10/23 which I did not authorize. That caused my account to be messed up because that was actually money for my rent. There was another payment set up for 6/23/23. For this payment I literally called them and set up an arrangement for them to take that payment on 7/1/23, however they decided to go ahead and take the payment against my wishes again. The payment was taken from my account on 6/30/23. I realize that it was only a day away but that day makes a major difference when your money is designated to be budgeted for something else. I called them to complain and ask for them to return it to my account and they told me they wouldn’t because I broke the previous agreement. My complaint is that first of all, this is the second time that this company has taken it upon themselves to take my money against my wishes. I would like the outcome to be for them to return my money back to my account. I don’t feel it’s fair for them to just feel like they can take the money against the consumers wishes and get away with it. Those actions put me in a great financial bond and I can’t continue to allow them to just do whatever they want against a consumers wishes and they should be stopped.