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Find a Location

Fusion Cycles Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fusion Cycles Inc

      6353 Indian River Rd Ste C Virginia Beach, VA 23464

    • Fusion Cycles Inc

      4877 Haygood Rd STE B Virginia Beach, VA 23455-5319

    Business ProfileforFusion Cycles Inc

    Mopeds
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fusion Cycles Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fusion Cycles Inc

        6353 Indian River Rd Ste C Virginia Beach, VA 23464

      • Fusion Cycles Inc

        4877 Haygood Rd STE B Virginia Beach, VA 23455-5319

      Location of This Business
      6353 Indian River Rd Ste C, Virginia Beach, VA 23464
      BBB File Opened:
      4/11/2016
      Years in Business:
      10
      Business Started:
      6/14/2014
      Business Incorporated:
      6/14/2001
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      10:00 AM - 6:00 PM
      T:
      10:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      10:00 AM - 6:00 PM
      F:
      10:00 AM - 6:00 PM
      Sa:
      10:00 AM - 4:00 PM
      Su:
      11:00 AM - 4:00 PM
      Contact Information

      Principal

      • Scott Troiani, Owner

      Customer Contact

      • Scott Troiani, Owner
      Additional Contact Information

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I put a deposit on a Italica **** bike of $****** in August. They said, two bikes came in September one was red and the other was damaged. Since then no more bikes have come in, that are ****'s. Also, I am currently not a flight attendant for the airlines I was working for. This is going on for 90 days. I requested a refund, once two weeks ago, that said they more coming soon. I requested a refund again last week, they stated their account went on vacation. I just asked for a refund again, and they refused it. I have. I have no choice, but to file a complaint or loose $*** for a moped I never received or purchased. I am seeking a refund, thank you.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terri B

      1 star

      10/17/2023

      I was told I needed a new tire so I paid to order it I went to pick it up after a very long wait and several calls. When I went to leave the wheel wouldn't turn so they adjusted the brake. When I got it home it was not the tire that I paid for I needed a whole new wheel and when I went to put the wheel on they had mixed the wires up and tried to tell me it was a hub motor. I complained to *** and they said I wasn't a customer even though I paid for the work they also said I threatened their staff. Please stay far from this business

      Fusion Cycles Inc Response

      10/20/2023

      With 10 years in business I am very proud of our customer satisfaction rating. Even on this sight there are only a few complaints, Most of them are not valid. We have almost 1000 5 star google reviews from happy customers. We reach the point of not caring when people act abusive and threatening in our showroom. We can't tolerate that drama in today's day and age. We could have satisfied this customer but their attitude and abusive and loud demeanor forced me to accept that we could no longer help them. I'm glad you found a resolution to your issues (with your bike)

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