4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Stephanie S
5 stars10/20/2023
Lou and his team did a great job putting up new siding on our home. We are very pleased with how beautiful it turned out!! they all were very detail oriented, professional and friendly. I highly recommend them!!Review from Mischelle T
5 stars04/29/2023
Louis and crew completed our windows and they did an amazing job! They were very friendly and easy to work with. Louis went above and beyond to ensure we were satisfied. He had great attention to detail and made sure everything was completed prior to leaving the job site.Review from Todd H.
1 star11/06/2022
Hired Louis and his team and paid over ******* for vinyl siding job a few years ago. Around 11 months ago, I noticed some of the trim work they had installed was peeling. I contacted *****, informed him of what was happening and sent him photographs of the area of concern. ***** informed me that the peeling trim was the result of a manufacturers defect and that he would gladly fix the trim piece at no cost to me. Nine months passed ** ***** continuously putting me off and the last two months he has ignored me. I have hired a new contractor to fix this problem. My advice is simple- if you hire ***** and his team to do a job on your home, DON'T expect him to correct any defects in workmanship from the products that he uses. Absolutely NO excuse for it.
Accurate Siding and Windows, Inc. Response
11/08/2022
I am sorry that Mr ********** couldnt wait for us to fix his Aluminum .I told him the company who supplied the ***************** ************ went out of business and he would have to wait on line to have it changed . The material was defective and he was not the only customer who had the issue .
I have repaired over 6 jobs with this concern for no charge , and would have changed Mr ********** had he not thought I could disregard other folks who were in front of him ,even though my 20year workmanship guarantee does not cover defective material . I have been changing this for all my customers at my expense but since we have other customers who have to wait so did Mr ********** .
This is not an excuse it is a Valid Reason .
I have gone back on many Customeres and if you check my prior reviews I have always went back if there was any issues .
I also would like to add Mr ********** never called me 9 months ago it was more like 2 months ago .
As far as my servicing my customers please read my reviews and you will see I have a very good record for going back .Review from Kevin H
5 stars09/12/2021
I'm going to save everyone time and money I did the painstaking work and reached out to numerous window and siding companies, I had them come out for estimates, I researched testimonials, and listened to all the stories about problems in the supply chain and "well it's Covid stories" and why it would be many months before any windows could be in and why the prices were so ridiculous. Almost deciding to wait a year, I reached out to Lou at accurate and set up an appointment. It was immediately clear he knew his stuff, fact is he was the only company bring out actual windows and not a pamphlet. His attention to detail and ability to listen to his clients and work around their schedules and not the other way around was refreshing to say the least. Final product was exactly what I thought it would be excellent Lou is a no nonsense trustworthy guy, unfortunately they are getting harder and harder to find these days. I am not a review writer but I felt compelled to give you Lou his due.. bottom line, save your time and money reach out to Lou, you'll be glad you did. I was
Customer Review Rating
Average of 4 Customer Reviews
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