Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

King's Creek Resorts, LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • King's Creek Resorts, LLC

      191 Cottage Cove Lane Williamsburg, VA 23185-5811

      BBB Accredited Business
    • King's Creek Resorts, LLC

      14067 Crown Ct Woodbridge, VA 22193-1458

    • King's Creek Resorts, LLC

      4101 Cox Rd. Ste. 110 Glen Allen, VA 23060

    • King's Creek Resorts, LLC

      14701 River Walk Way Woodbridge, VA 22191-5951

    • King's Creek Resorts, LLC

      263 McLaws Cir Williamsburg, VA 23185-5674

      BBB Accredited Business

    Business ProfileforKing's Creek Resorts, LLC

    Timeshare Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/19/1998

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    King's Creek Resorts, LLC has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • King's Creek Resorts, LLC

        191 Cottage Cove Lane Williamsburg, VA 23185-5811

        BBB Accredited Business
      • King's Creek Resorts, LLC

        14067 Crown Ct Woodbridge, VA 22193-1458

      • King's Creek Resorts, LLC

        4101 Cox Rd. Ste. 110 Glen Allen, VA 23060

      • King's Creek Resorts, LLC

        14701 River Walk Way Woodbridge, VA 22191-5951

      • King's Creek Resorts, LLC

        263 McLaws Cir Williamsburg, VA 23185-5674

        BBB Accredited Business
      Location of This Business
      191 Cottage Cove Lane, Williamsburg, VA 23185-5811
      BBB File Opened:
      10/2/1998
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Incorporated:
      9/26/1997
      Accredited Since:
      10/19/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of S1390287 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      BBB records show a license number of S0228876 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • King's Creek by Spinnaker Resorts
      • Vacation Reservation Center, LLC
      Business Management
      • Mr. Jeremy Bratcher, Exec Director - Corporate Operations
      • Ms. Rosanna Burson, Customer Relations Supervisor
      Contact Information

      Principal

      • Mr. Jeremy Bratcher, Exec Director - Corporate Operations

      Customer Contact

      • Mr. Jeremy Bratcher, Exec Director - Corporate Operations
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/31/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      We owned a time share which was paid off we had the deed did not receive anything additional about dues or maintenance fees until I went to make reservations and I was told our time share was no longer our deeded property due to non payments of maintenance fees. Why would I spend over XXXXX to loose it for a ****** maintenance fee.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dawn M

      1 star

      08/24/2022

      I wish that I had looked at reviews prior to purchasing. Lots of lies. I was told that they could sell my existing timeshare units in Aruba for minimum of **** for the week. What they didn't tell me was that I had to pay interval for those weeks prior to them selling them. I had to buy a week and they would "try" to sell that week. I had to pay the interval fees and maybe would recoup some money. They also told me that I did not need to renew interval for my Aruba week, which was incorrrect. I now need to pay interval membership for both week. They outright lied. Do not purchase with Kings Creek.

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.