ComplaintsforGarcia & Sons Concrete, LLC
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Complaint Details
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Initial Complaint
06/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had a contract(3/3/23) to complete my retaining wall,steps for retaining wall and Falcon Mist stone for retaining wall at address(*******************, Herndon VA*********). I paid $23k for the wall and steps and $5742.55 for stone. Please see the attached document for my payments. They promised to complete the work by 3/18/23. They completed the wall by 4/10/23 after telling that I will complain to BBB and consumer protection. They keep on saying they had the stone and never delivered me from last 2.5 months. They never came back to complete my steps. I am asking them every week and they promising to complete the work next week and when the day comes keep on telling some story. I heard atleast 10 stories till now. They neither delivered the stone nor complete the steps for the money paid. They need to pay me back 10k. They are not paying. They are not giving the inspection reports also. I had all the chat history for all the stories told by them. The contact numbers are ************/************ for their business, I am currently working with another contractor after 10 failed attempts.Initial Complaint
05/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
April 23, 2022 they came to reseal my stamped patio, create a stamped concrete walkway, and redesign my stoop. I had a bad feeling about this company after he took my $1,600 deposit, had it made out to his dad, and then was unresponsive. I had to keep calling and texting them to come and do the job. The overall job was poorly done, the stoop was a dark grey and should have been light grey, the sidewalk was poorly sealed with too much sealent applied, but the reseal of the stamped concrete patio was a disaster. There are bubbles all over where they reapplied the stain, and the stain is blotchy. I told him when the job was finished that he needed to come and see it. I canceled the $800 check for this part of the work, then he called and texted. He kept saying he was coming over to see it and make it right, and never showed up. I had someone come out and powerwash it, but it did no good. At this point, we are going to need to have someone come out and paint it. Please see the attached documenation and pictures. I also included pictures of the poorly done walkway and stoop. I also included the texts from when I told him he needs to come and see what happened.Initial Complaint
10/09/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Ive been asking to have my work complete for the past 3 months. Consistently failed to show up after repeated attempts on asking for resolution. Now left with and unfinished job and damage to my home. I wish I had never given final payment.
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Customer Complaints Summary
6 total complaints in the last 3 years.
2 complaints closed in the last 12 months.