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Find a Location

Secoy Custom Structures has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Secoy Custom Structures

      188 Shady Pnes Arlington, VT 05250-9797

    • Secoy Custom Structures

      PO Box 713 Arlington, VT 05250

    Business ProfileforSecoy Custom Structures

    Building Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Secoy Custom Structures has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Secoy Custom Structures

        188 Shady Pnes Arlington, VT 05250-9797

      • Secoy Custom Structures

        PO Box 713 Arlington, VT 05250

      Location of This Business
      188 Shady Pnes, Arlington, VT 05250-9797
      BBB File Opened:
      1/22/2024
      Years in Business:
      6
      Business Started:
      9/10/2017
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      1
      Business Management
      • Mr. Paul Secoy, Owner
      Contact Information

      Principal

      • Mr. Paul Secoy, Owner

      Customer Contact

      • Mr. Paul Secoy, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      On 4/9/2023, my wife, *************************, and I agreed to a contract with **** ************************************************ **** agreed to build an addition to our home and provided a quote of $87,000. **** reported the project would be fast and easy, and completed in 3-4 weeks. He requested a deposit of $52,525, which we paid to him in full. Immediately, **** and his team had bad attendance and were not providing quality work as evidenced by extensive water damage to our home. I spoke to **** on the phone on 8/14/2023 to resolve several concerns. **** agreed he was not able to finish the work and also agreed to us switching contractors so someone else could finish the job. He spoke about having too many other projects and not enough help. On several occasions we requested details from **** about the work done to justify the costs. On 8/15/2023, we requested a prompt refund of the unused portion of what we paid. **** refused. Instead, on 9/18/2023, he sent an electronic invoice requesting $9,595.42 in addition to the $52,525 deposit. The invoice lacked any details of the work done to justify the costs, despite repeated requests to understand why he felt he was owed this money, he refused. We responded to ****'s invoice with a letter in accordance with the prompt pay act in ******* that we would not be paying the invoice, we had to file a claim with our home owner's insurance for the water damage caused by ****'s negligence, and we learned much of the work he did was not in compliance with building codes and we would have to pay another contractor to remediate those issues. **** wrote back with a threatening message that if we do not pay him he would come to our home, remove our windows, remove our doors, file criminal and civil suits against us, and put a lien on our property. We believe **** was reasonably owed $37,994.66 for the work he did and his incorrect work has cost $18,500 to repair. Therefore, we believe ************* us $33,030.34 and we want to have this problem resolved.
      Read More

      Customer Reviews

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